Privacy Policy

1. Information We Collect

When you submit our contact form, we collect the following information:

• Email address
• Business type
• Social media profile links
• Monthly marketing budget range

2. How We Use Your Information

The data you provide is used for the following purposes:

• Responding to your inquiries and providing tailored digital advertising services
• Assessing fit for collaboration or services
• Sending relevant service or campaign updates
• With your consent, sending you promotional messages or content

3. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Your explicit consent
• Performance of a contract or pre-contractual measures
• Our legitimate interest in operating and improving our services
• Compliance with legal obligations

4. Sharing of Information

We do not sell or rent your personal data. We may share information under these circumstances:

• With your explicit consent
• To comply with applicable legal obligations or governmental requests
• To protect our rights, property, or safety

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Data Security

We use reasonable administrative, technical, and physical security measures to protect your data. However, no online transmission or storage system is completely secure.

7. Your Rights

Depending on your location, you may have the following rights:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to object to or restrict certain types of processing
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

8. Payment Processing

We use Stripe, a secure third-party payment processor, to handle payments for our services. We do not store or have access to your full credit card information.

For more information on how Stripe handles your personal data, please review their Privacy Policy.

10. Refund Policy

All payments made for our marketing services are non-refundable once project work has begun. "Work" includes, but is not limited to: onboarding, strategy development, ad account setup, campaign planning, or any form of communication or consulting related to your business goals.

By submitting payment, you acknowledge and agree to these terms. If you have any concerns about service delivery or billing, we encourage you to contact us directly so we can address them promptly.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you can contact us at:

• Directly via email at support@scaledbyowen.com

11. Updates to This Policy

We may revise this Privacy Policy periodically. Changes will be posted on this page, and the "Last updated" date will be revised accordingly.